FAQ

Everything you need to know about the product. Can’t find the answer you’re looking for? Contact us and we can help you out!

Dental Practices

Why does my office need the PUL System?

Dental offices around the world are giving PUL Systems to their patients as part of their care kits to make sure they are giving their patients the tools they need for a successful treatment plan.

How does the PUL System work?

For Seating Aligners: Place aligners on teeth. Slide the CHEWTOOL down towards the hook of the PULTOOL and chew from one side of the mouth to the other, focusing on more difficult areas or as prescribed by a dental professional.

For Removing Aligners: Use the finger ring or shoulders to help you grip the handle of the PULTOOL, latch the hook of the tool to the back of your aligner and gently PUL forward until the aligner is disengaged from attachments or teeth.

How does the PULTOOL work?

Use the finger ring or shoulders to help you grip the handle of the PULTOOL, latch the hook of the tool to the back of your aligner and gently PUL forward until the aligner is disengaged from attachments or teeth.

How many PUL Systems should I order for my office?

Our offices usually base the quantity they need on how many aligner starts they have per month.

What do I do with all of the bags of chewies that I still have?

We hate waste! Continue to give them to your patients and order our PULTOOLS to help them remove their aligners in the meantime.

What if a patient wants a new PUL System?

Short on PUL Systems or only have enough for 1 per patient care kit? They can order online through our website or amazon.com

Patient Care

How does the PULTOOL work?

Use the finger ring or shoulders to help you grip the handle of the PULTOOL, latch the hook of the tool to the back of your aligner and gently PUL forward until the aligner is disengaged from attachments or teeth.

Shipping

International Import Taxes

Unless otherwise indicated, the international shipping cost does not include import taxes. These fees are the buyer's responsibility.

Returns & Exchanges

Your satisfaction is our highest concern. Returns or exchanges can be made within 30 days. Please email us with your order number. All returns or exchanges will be refunded or applied to a new product order minus shipping fees.